Nowadays, testing and test automation are integral parts of managing risk and delivering quality Salesforce releases on time. However, to be spot on, businesses need a nuanced approach, and context plays a huge role in picking the right path. Since Salesforce is a very dynamic customer relationship management software where changes are implemented both by the Salesforce team and by the requirements of the businesses, they need to get comfortable with the idea that sales force automation is a continuous process. In this article, we’ll talk briefly about salesforce testing, consider a few key questions, and provide an overview of the available testing solutions.

What is Salesforce Testing?

Salesforce testing includes everything that businesses expect from any enterprise application. However, it also includes three major releases per year and occasional patch releases from Salesforce.

  • Firstly, testing is necessary to ensure that businesses’ custom features work as required and other essential parts, including integrations with other applications, don’t affect the new internal release.
  • Secondly, it is necessary to fit the first requirements into a tri-annual major release cadence from Salesforce – ensuring nothing in a Salesforce update or patch causes any problems with businesses existing or new functionality.

Testing Salesforce Major Releases

Salesforce is a massive and innovative company. One of the most significant challenges of Salesforce users is to keep up with the release schedule and keep track of the areas that affect the business. Salesforce provides all to prepare customers for updates, but it’s still a massive undertaking. Based on your team’s size and the amount of customization required in your business, you’re going to need a little or a lot of help.

Salesforce provides everything a business requires for testing releases, so there’s no necessity to test everything. In most cases, it requires keeping regression tests up to date and some extra targeted testing.

Testing New Customizations and New Applications

When we consider Salesforce customizations testing (including custom applications built on Salesforce), the picture gets even more complicated. The reason behind such occurrences: the quality of the customizations is not shared with Salesforce. Also, there’s no vendor army working to ensure that changes will succeed.

How Automating Salesforce Testing Can Help

Test automation can’t assure good outcomes, however, its an integral part of any overall quality test plan. If businesses acknowledge some obvious but occasionally overlooked truths, they can easily avoid early pitfalls.

  • It is necessary for tests to be repeatable and have a known outcome to be automated.
  • Automate the key areas where manual test execution falters – highly repetitive, highly complex, too many tests in a very short time.

Key areas where test automation helps:

  • Processes and flow that are frequently used.
  • In testing, anything that is very complex and/or requires several permutations.
  • In cases where testing significantly benefits from rapid execution.
  • Whenever MVP or MVQ needs a significant scope and/or volume of tests.

About the Company:

Opkey offers no code continuous test automation platform that is user-friendly and built for change. The company helps automate process intelligence and testing, which empowers large organizations to keep pace with release schedules, reduce risk and ensure business continuity.